It's hard to keep pace these days and the pace is getting faster:
"My business is having problems: Should I invest in more technology? Or do I need to look at my business practices and processes first?"
"How can I manage my knowledge base to grow my organization?"
"Where can I get the advice and expertise I need?"
Sometimes a fresh set of eyes and a new perspective can give you a running start--and get you back into the fast lane so you can avoid the speed bumps and potholes and get on with a smooth path to doing what you do best.
This site has a collection of articles, papers, and other information on the topics of Information Technology, Business Process Consulting, Project Management, Knowledge Management, Finance, Education, and Business Management.
This is more than a portfolio site, it is a site that contains knowledge, experience and real solutions to real problems--and perhaps your problems! If you want to know more, please contact us.
Wheeler, Michael. 2013. The Art of Negotiation: How to Improvise Agreement in a Chaotic World". Simon & Shuster. New York. ISBN: 978-1-4516-9042-2
I'd become acquainted with Michael Wheeler's book some time ago and put it on my professional reading list. When I finally got around to picking it up, it did not disappoint. He maps out his book into four sections:
Probably one of the least enjoyable parts of management is dealing with an employee or direct report who is just not meeting expectations. What makes these difficult discussions so hard is that we often put them off simply because they are so unpleasant. As a result, when we do finally sit down with the person, the discussion either turns into an adversarial rather than a constructive conversation; one or both of us either blows up, talks past each other, or seeks to win the argument rather than solve the problem.
The scenario in our head usually plays out something like this:
Trying to manage the pace and practice of change is one of the hardest activities any enterprise needs to undertake. Within the Information Technology sector, we have seen the pace of these changes firsthand. No enterprise can be competitive if it doesn't leverage server virtualization, cloud computing, and mobile web applications. Commercial off the shelf (COTS) software has replaced most if not all custom software applications because it is cheaper, has a faster time to market, is easier to support, and is usually more responsive to changing business needs.
When I was in university, a one minute telephone call across the country cost 99¢. Today, a call to most places in the world is about 5¢ a minute or less. Taking inflation into account, that means a long distance phone call costs about 1/60 of its price some 30 years ago.
In the science of quantum physics, Werner Heisenberg postulated that the more precisely we can measure the location of a particle, the less precisely we can measure its momentum--and vice versa. This principle, first formulated in 1927 is known as "Heisenberg's Uncertainty Principle."
Within management sciences, it seems to have a variant: "The more precisely we try to report on what we've done, the less effective we are at productively satisfying our mandate." Managers love reports. They want to know everything about anything as if reports, pie charts, and trend lines will make them feel more in control of a large department where they can't possibly expect to follow every detail as it transpires--but wish they could.