Curriculum Vitae

• Project Management Professional (PMP)
• Information Systems Professional (I.S.P.)
• Information Technology Certified Professional (ITCP)
• PRINCE2 Practitioner Certified

Databases:

Microsoft SQL (MS-SQL), Oracle, MySQL, DB2, Microsoft Access

Languages:

Java (including JSPs, EJBs, and Servlets), PERL, C++, C, UNIX Shell, bash, tcsh, ksh, awk, HTML, Visual Basic, UML, XML

Development:

IBM VisualAge Java, NetBeans, Rational Rose, WebSphere Studio, Macromedia Dreamweaver, ArgoUML, Eclipse, Microsoft Developers' Studio and Visual Studio, Telelogic System Architect, Metrowerks CodeWarrior (C, C++, Java), Bloodshed

Operating Systems:

Linux (releases RedHat 4.1-8.0, Fedora), Redhat Linux Enterprise Server (ES), Windows 95/98/NT/XP/2000/2003/7, AIX 4.3 and 5.x, Solaris, HP-UX (10.20), Macintosh, SCO UNIX OpenServer 5.0.7

Web Servers:

Apache, WebSphere Application Server, Microsoft IIS, OpenSSL, Netscape Enterprise, IBM HTTPServer, Tomcat Jakarta, Squid

UNIX Services:

Sendmail, BIND, AMANDA, dhcpd, Proftpd, wu-ftpd, samba, IPX, ipfw, IPCHAINS, iptables, Berkeley db, PAM

Other Hardware:

IBM 4758 Cryptographic Coprocessor

Applications:

IBM SecureWay, IBM WebSphere Voice Response (DirectTalk), MQSeries

User Applications:

Microsoft Project, Microsoft Office, Lotus Notes, Novell Groupwise, Microsoft Visio

ACHIEVEMENTS

Lethbridge College, Lethbridge, Alberta, SK 2009 - Present
Instructor, Information Technology

• Designed, developed and delivered instructional courses in System Design, introduction to programming (using C), databases, and professionalism.
• Networked with industry and community groups to support the College in better meeting the needs of its constituents.
• Assisted in designing and developing research programs and software products for external clients.
  

College of the North Atlantic-Qatar, Doha, Qatar, SK 2007 - 2009
Instructor, Information Technology

• Designed, developed and delivered Project Management and Information Technology courses to Arabic post-secondary students appropriate to a middle-eastern context. Areas of instruction included: project management, system analysis and design, database design, web application development, Java, database design.
• Received, analyzed and addressed students’ needs and concerns using culturally appropriate methods.
• Networked with industry and community groups to support the College in better meeting the needs of its constituents.
  

CGI Information Systems and Management Consultants Inc., Regina, SK, 2004 – 2006
Senior Consultant and Project Manager

June 2006 – November 2006
Client: Public Employee Benefit Agency, Regina SK
Role: Business Process Re-engineering Consultant/Project Manager

• Used management consulting best practices to analyze current business processes and practices with a view to identifying disconnects and inefficiencies.
• Recommended viable options and process alternatives to improve efficiency and help the organization to achieve its aggressive plans for service level and growth objectives.

January 2006 – May 2006
Client: Russell Investments, Tacoma WA
Role: Project Manager, Disaster Recovery Phase 2B Design and Implementation

• Planned and managed the design, infrastructure implementation and process definitions to backup and recover data and executables for 47 enterprise-wide and business unit specific applications. Strategies included: implementing Network Attached Storage, real time replication of Microsoft SQL and Storage Area Networks over large geographic distances, clustering of UNIX and Microsoft Servers into High Availability clusters.
• Surveyed, analyzed, and documented the client’s needs and expectations with respect to the costs, benefits and implications of various Business Continuity and Disaster Recovery enablement options for each application. Ensured that the client understood these options and assisted the client in choosing the best option for their needs.
• Managed a geographically remote team of 20 IT professionals from various service delivery areas to implement and document the approved DR enablement option for each application.
• Managed capital costs, labor and other expenses for a project valued in excess of $1.3M USD.

September 2005 – January 2006
Client: Russell Investments, Tacoma WA
Role: Project Manager, Managed File Transfer (MFT) Implementation

• Planned to implement a new Sterling Commerce Gentran Integration Suite system to replace a complex set of FTP servers, application servers and proprietary encryption and file transfer technologies to manage Business-to-Business (B2B) data transfers.
• Planned for the migration of 75 existing data feeds to the new solution.
• Planned, designed, and documented the approach to implementing the project.
• Managed a complex relationship involving Russell personnel, an IT outsourcing partner and the vendor of the new software.
• Managed a project budget shared between Russell and its IT outsourcing partner, each of whom assumed some costs for this project.
• Managed the risks, issues, changes, personnel, scope and configuration of the project.
• Formalized documentation for migrating new and existing data feeds using BPML and BPMN.
• Facilitated “buy-in” from Russell’s existing data feed partners in light of the fact that partners had little extrinsic motivation to convert their data transfers to the new system.

January 2004 – October 2005
Client: CPAS Systems, Toronto, ON
Role: Project Manager – Public Employees Pension Plan (PEPP) and Capital Pension and Benefits (CPB) System Conversion

• Manage the conversion of two pension systems with over 65,000 members and $4 billion dollars under management from a JEA Penfax to a CPAS system. The project also required the conversion of financial history for the 21 months prior to conversion in order to populate members’ accounts on the new system with data for trend analysis and historical reporting
• Manage a team of up to 7 professionals in performing the conversion on-time, under budget with no errors. All monies and financial history were successfully converted.
• Manage a complex relationship with the vendor of the new system and two clients who were converting their systems concurrently
• Facilitate the development of specifications and documentation for the existing system (Penfax) as well as the transformation rules for data conversion
• Facilitate the development of an automated reconciliation system to test the quality and reliability of the converted data
• Managed the budget, risks, issues, changes, personnel, scope and configuration of a project valued in excess of $750K.

May 2005 – June 2005
Client: Russell Investments, Tacoma WA, USA
Role: Project Manager – Outlook Web Access Implementation

• Manage the implementation of Microsoft Outlook Web Access using Microsoft Network Load Balancing, SSL, and RSA security for a global financial investment firm
• Because webmail is a business critical function for the client and their existing webmail application was not meeting their needs, the client had asked CGI to fast track this project. Project kick-off to close-out was less than 7 weeks duration
• Plan, design, and document the approach to implementing the project.
• Manage the relationship between the client and the implementation team.
• Manage a project budget shared between Russell and its IT outsourcing partner, each of whom assumed some costs for this project. The project came in 1.8% over budget.
• Manage the risks, issues, changes, personnel, scope and configuration of the project.
• Manage and negotiate client expectations remotely using telephone and e-mail to deliver the project on-scope and schedule

January 2005 – May 2005
Client: Russell Investments, Tacoma WA, USA
Role: Project Coordinator – Microsoft SQL to Cluster Migration

• Coordinated the migration of all existing Microsoft SQL 7.0, SQL 2000 and SQL 2003 databases to one of two 3-node Microsoft Server Clusters running Microsoft SQL 2003 for Russell Investments. This migration involved over 220 databases used by 50 applications containing approximately one terabyte of data and affecting all employees worldwide as well as public-facing web based applications.
• Identify business owners, connecting applications, and other parameters for each database.
• Met with Russell business owners of affected applications to define migration plans, schedules, and checklists to ensure successful migration with minimal impact to business processes.
• Scheduled resources including DBA, Business Analyst, User Acceptance, and Helpdesk resources to successfully perform each migration.
  

CUETS, Regina, SK 1999-2003
Systems Analyst

Administered 12 RS/6000 AIX servers to process e-commerce transactions and provide Interactive Voice Response (IVR) services for multiple call centres. Planned and implemented system migrations and upgrades in a risk aversive environment. Designed and implemented programs for system monitoring, management, and enhancement. Installed and planned corporate firewalls. Analyzed and made recommendations regarding other aspects of CUETS’ corporate Intranet, Extranet, and Internet architecture.

Programmed applications using PERL, Java (JSP, Servlet, and EJB development), and C and C++, and analyzed TCP/IP networking and routing, and Internet related-security issues.

PROJECTS, PRESENTATIONS & PAPERS

• “An Introduction to Bayesian Networks and their Contemporary Applications” in Holmes, Dawn E.; Jain, Lakhmi C. (Eds.). (2008). Innovations in Bayesian Networks: Theory and Applications Series: Studies in Computational Intelligence, Vol. 156. ISBN: 978-3-540-85065-6
• Co-authored “Security in Circuit, Message and Packet Switching” for The Handbook of Information Security, a three volume set published 2006 by John Wiley & Sons. ISBN: 978-0471648307.
• “Caveat Mercator: Issues and Risks in Entering the On-line Marketplace”, a presentation at the Queen City CIPS Spring Seminar, Regina, 2003
• Speaker, Saskatchewan Parks and Recreation Association Annual Convention, 1999
• Speaker, Saskatchewan Library Association Conference, 1997
• Speaker, University of Regina's “Coming of Age Conference on Older Adults and Learning Technologies”, 1997
• Presenter, Telecommunities Canada Conference `96, Edmonton, Alberta, 1996
• Keynote Speaker, Saskatchewan Library Association, Special Library Group, 1996
• A Community Response to Free-Nets: Implications for the Community-Based Telecomputing Movement in Regina, a formal needs assessment survey completed for the Great Plains Free-Net, 1995